Privacy Policy
Last updated: March 19, 2026
1. Introduction
Welcome to MyCommunity.Living. Protecting your privacy and your personal data is a priority for us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform. MyCommunity.Living is a community platform that connects people, local services, and events. We use your data solely to provide and improve our services. We never sell or rent your personal data.
2. Data Controller
The controller of your personal data is: MyCommunity.Living contact@mycommunity.living
3. Your Rights
Under the GDPR and the LGPD (Brazil), you have the right to: • Access your personal data • Correct inaccurate data • Request erasure of your data • Request restriction of processing • Object to processing based on legitimate interests • Request data portability • Withdraw consent at any time • Lodge a complaint with a competent supervisory authority To exercise your rights, contact us at: contact@mycommunity.living
4. Data We Collect
4.1 Data you provide • Full name • Email address • Password (encrypted) • Country of origin and destination • City and region • Nationality • Phone (optional) • Profile photo and bio 4.2 Platform usage data • Services and events you publish • Ratings and comments • Favorites • Event participation (RSVP) 4.3 Interaction and engagement data • Views of services and events • Clicks on contact channels (phone, WhatsApp, social media, website) We use this data to produce metrics and improve the platform experience. 4.4 Technical data • IP address • Device type • Browser • Cookies 4.5 Payment data Payments are processed by third parties (e.g. Stripe). We do not store full credit card details.
5. Legal Basis for Processing
We process your data on the following bases: • Contract performance — to provide the platform and its features • Consent — for communications and non-essential cookies • Legitimate interests — to improve the platform, prevent fraud, and analyse usage • Legal obligation — to comply with applicable laws Where we rely on legitimate interests, we consider that the processing is necessary and does not override your rights and freedoms.
6. How We Use Your Data
We use your data to: • Operate and maintain the platform • Create and manage your account • Personalise content by city and interests • Enable interaction between users • Process payments and subscriptions • Moderate content • Comply with legal obligations We also use your data to: • Measure performance of services and events • Generate metrics for advertisers • Improve recommendations and feed ranking 6.1 Metrics and interactions The platform collects interaction data such as views and clicks on contact actions. We use this data to: • Produce performance statistics for advertisers • Improve content relevance • Understand overall platform behaviour This information is not used for third-party advertising.
7. Data Sharing
We may share your data with: • Infrastructure: Supabase (database), Vercel (hosting) • Payments: Stripe • Analytics: usage analytics tools All partners follow recognised data protection standards. We may also share data when required by law.
8. International Transfers
Your data may be processed outside the European Economic Area. In those cases, we use appropriate safeguards, such as EU standard contractual clauses.
9. Data Retention
We store your data: • While your account remains active • For as long as necessary to meet legal obligations If you delete your account: • Your data will be erased or anonymised • Except where retention is required for legal purposes Technical logs may be kept for up to 60 days.
10. Data Security
We implement technical and organisational measures, including: • Encryption in transit • Access controls • Database security policies (RLS) • Secure authentication Even so, no system is 100% secure.
11. Cookies
We use cookies for: • Platform functionality • User preferences • Usage analytics Non-essential cookies are used only with your consent. You can manage your preferences at any time.
12. User Content
Content you publish (services, events, comments): • May be visible to the public • May be indexed by search engines You are responsible for: • The accuracy of the information • Having permission to publish any third-party data
13. Automated Decisions
The platform may use algorithms to: • Rank content in the feed • Recommend services and events These measures do not produce legal or similarly significant effects concerning you.
14. Minors
The platform is intended for users aged 16 or over. We do not knowingly collect data from children.
15. Changes to This Policy
We may update this policy from time to time. We encourage you to review this page regularly.
16. Contact
For questions or requests: contact@mycommunity.living